Job Description

POSITION TITLE: Digital Operations Specialist

DIVISION/LOCATION: Corporate

REPORTS TO: Director of Marketing/Digital Operations Manager

POSITION TYPE : Long-Term Contract (6-12+ months) with potential for full-time hire

POSITION SUMMARY:

This position requires assisting the Digital Ops Manager and Marketing Director with trafficking projects and providing advertising account coordinator services. The position requires an ability to be multi-task oriented, self-sufficient, dependable, cope under pressure, maintain good judgement, eager to learn and a professional, supportive attitude.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Process all project requests for homebuilding divisions, which includes: Extensive data entry to provide necessary input to creative teams; Draft disclaimers, as necessary; Assign project tasks to appropriate department
• Provide back-end project management support with a friendly and caring demeanor.
• Traffic all projects in a timely manner to meet deadlines.
• Proof all advertising materials for correct content and ensure proper disclaimers and licensing information.
• Ensure deliverables comply with brand standards, are on schedule and of superior quality.
• Adhere to all internal procedures for trafficking projects.
• Participate in weekly team meetings, assist with preparing reports and follow-up from meetings.
• Attend virtual production/staff meetings.
• Assist with research opportunities.
• Share best practices with divisions.
• Work with merchandising department on division office and Welcome Home Center creative materials, as needed.
• Executes persistent follow up with the Divisions and Division Digital Ops Leads, and communicates deadlines for specific tasks.
• Understands digital content requirements and basic website administration.
• Understands marketing channel best practices.
• Identify opportunities to streamline marketing processes.
• Perform all other duties as assigned.

EDUCATION AND ADDITIONAL REQUIREMENTS:

• 3 5 years experience in marketing or advertising environment
• High school diploma or GED required; bachelor of arts degree preferred
• Related work experience preferred in the marketing/advertising or homebuilding industries
• Proficient in Word, Excel and PowerPoint on a MacIntosh platform
• Airtable, Box, Crooze (Digital Asset Management), Notion and Canva experience a plus
• Adept at data entry
• Expert multi-tasker with a high-level of organizational and prioritizing skills
• Skilled at maintaining a high attention to detail
• Strong proofreading skills
• Must possess a strong work ethic, initiative and be highly motivated
• Practiced problem-solver
• Able to cope under pressure to meet deadlines while maintaining a professional attitude and high-level of customer service
• Competent in communication and interpersonal skills
• Act as a team player
• Receptive of constructive feedback and continued self-improvement
• Maintain regular attendance and punctuality relative to daily work
• Understand and follow written and verbal instructions/procedures
• Maintain strong working relationships with co-workers and supervisors

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