Job Description

About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control.

About the role

We're looking for a passionate, highly-skilled, and experienced Head of Talent Acquisition to join our team at Unlock! If you're someone who gets excited about start-ups: the ability to be creative, putting your stamp on something, growing a meaningful business and having a great time doing it, please take a look at this amazing opportunity.

Reporting to the Chief People Officer, the Head of Talent Acquisition will lead and manage the design, development, and implementation of a new talent acquisition strategy, along with the required policies, tools, and processes to ensure that Unlock secures the best available talent. This leader will be a recognized subject matter expert in all phases of talent acquisition, ensuring Unlock is optimally positioned to lead the industry. They will develop strong partnerships with leaders and other People Ops team members to effectively influence, garner support for change, and drive strategic and progressive programs and initiatives.

I'm looking for a hands-on, player-coach TA Leader who can build from the ground up while also working strategically. The ideal candidate will be well-rounded in all facets of TA and components of Talent Management, including Executive Recruiting, Staff, Technical and Corporate Recruiting, Greenhouse ATS, and Succession and Workforce Planning. You should be able to "fly high, swoop low," getting your hands dirty in day-to-day operations and then lifting up to build comprehensive and competitive strategies that will elevate our company to the next level.

This role requires you to be a true self-starter who can work collaboratively with the CPO to identify opportunities to build the TA function (and the division) from scratch. This position will likely supervise other HR/TA professionals at some point, but today it is an IC role working closely with the CPO and Sr. Manager, People Ops as a three-person department. The TA function, as it stands today, is a blank canvas waiting for the right leader to shape it.

This could be the perfect role for an accomplished TA leader with a proven track record in sourcing, branding, recruitment marketing, and optimizing ATS platforms. It is ideal for a TA Director or Sr. Manager ready to lead at the highest level, supporting leaders across the enterprise and the executive team. This individual will be essential in helping us build out our entire People Ops function for the organization. This position requires getting and keeping your hands dirty in all things TA/HR and not being afraid to fail! We value prototype thinking and the willingness to try new things until we get it right.

We are currently 100% remote and will be establishing our new HQ in the Tempe Town Lake area, where we plan to meet as a team on a monthly or as-needed basis. We are prioritizing Phoenix-area local candidates at this time.

I look forward to hearing from those of you who are interested. Unlock's an amazing place to be!

What you'll do

• Collaboratively lead the evaluation and development of various talent acquisition processes, programs, and tools for the recruitment of staff, administration, and executives.
• Proactively source, develop, and manage robust talent pipelines; manage personal req loads.
• Lead and drive performance of the recruiting team, including relationships with external vendors/firms.
• Develop, refine, and implement efficient hiring, interviewing, onboarding, and candidate experience processes.
• Oversee and lead executive recruitment efforts, minimizing the use of external firms.
• Partner to develop and administer succession planning and other talent management systems.
• Build relationships with external talent sources, such as universities, employment agencies, job boards, etc., to source and acquire top talent.
• Lead workforce planning, resource forecasting, and recruitment marketing with internal stakeholders.
• Develop effective strategies for identifying skills gaps and solutions within the workforce.
• Stay abreast of industry trends, legal updates, best practices, and the competitive landscape to ensure success, compliance, and industry leadership.
• Develop and implement strategies and tactics that attract candidates diverse in thought, experience, and culture.
• Track and report on talent metrics, such as turnover, cost per hire, time to fill, and cost to productivity.
• Hire, coach, develop, and manage the performance of all team members. Ensure Unlock values are adhered to and consistently demonstrated. Effectively manage budget and resources.

Minimum Qualifications

• Five years proven track record of managerial level experience, or equivalent, in Talent Acquisition (in-house or RPO environment, not agency) in a fast-paced environment, preferably start-up
• Must be able to multi-task projects with managing heavy req load
• A can-do attitude with the ability to work with stakeholders at all levels
• Experience in delivering best in class candidate experience and processes
• Experience of successfully designing and executing diversity initiatives
• Experience in implementing & managing recruitment-related data and reporting applicant tracking systems, and direct sourcing tools and accurate analytical sense and ability to communicate effectively
• PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way.
• Demonstrated ability to build and maintain relationships with internal and external stakeholders
• Ability to work in a fast-paced team environment.

Preferred Qualifications

• Experience with Greenhouse ATS
• SPHR/PHR
• BS/MA/MS in Human Resources, Business Administration or related field

Our Values

• Trust is everything
• Details really matter
• Own the outcome
• Savor the journey

Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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